Tickets System is the last Midrub’s feature. Now the users can open a support ticket and admin can reply to the ticket. Admin can limit the number of tickets per hours for each user.

The notifications are provided too:

  • Notification for users about admin replies.
  • Notification for admin about the new tickets and user replies

Tickets System features for user

  • Open a new ticket
  • Close Ticket
  • Delete Ticket
  • Reply to a ticket

Tickets System features for admin

  • Reply to a ticket
  • Close Tickets
  • Delete Tickets
  • Limit number of tickets open by users
  • Disable Tickets